Veterans Clothing Closet Policy
Veterans Non Profit operates a clothing closet that serves low income veterans and their families. It is our intent to assist our veterans in meeting the most basic of human needs for them and their immediate families. Below is a list of rules and procedures that must be followed by all staff and clients alike:
1. All veteran households wishing to use the Clothing Closet must meet the same income guidelines that have been set for the Veterans Food Pantry.
2. As of October 22, 2017, veteran households can use the clothing closet once every other month. As we do not have money to buy clothing, and rely strictly on community support and donations, the number of visits may change depending on incoming donations.
3. The veteran household can take a maximum of two complete outfits per family member per visit.
4. There is clothing set aside for job interviews: Only VETERANS looking for work can get clothing from these racks. (Not available for spouses or children looking for work.)
5. If children are accompanying the parent during their visit, your child must remain with you.
6. Clients will be permitted to choose their own clothing.
7. If a client takes something off of a hanger or unfolds it to look at it, they must rehang or refold the item and put it back themselves before looking at something else.
8. Each client MUST be escorted by a VNP staff member or volunteer while they are choosing clothing. Since we do not have unlimited volunteers, this may mean that clients may have to wait until someone escorting someone else finishes.
9. Clients will be served on a first come first served basis. (Hurry up and wait, yes but we are trying to make this as smooth as possible for our veterans, their families and the volunteers who help us.)
10. The clothing closet’s hours of operation for clients will be the same as the Veteran Food Pantry’s: Mondays and Saturdays from 10:00 a.m. to 1:00 p.m.
11. At no time can a veteran client, or the family member of a veteran client, use the washer, dryer or iron that belongs to the VNP.
12. Clothing may not be brought back and exchanged for any reason. It is the Veteran’s responsibility to ensure that everything fits and is free of defects before they take it.
13. When we have jackets, coats, or blankets, no more than one per year may be taken.
14. We strive to keep personal hygiene items in the Veterans Clothing Closet area: Because we are serving so many people per month no more than one of each type of item may be taken (toothpaste, toothbrush, brush/comb, soap/body wash, shampoo, conditioner, etc…